DMs to your Instagram professional account.
What the Instagram Direct integration supports today, and where it shows up in the product.
[ Meta OAuth ]
Sign in to Instagram Direct once from Connections. MultiverseAI then acts through your own account with the permissions you grant.
Status: Meta approval pending.
Professional accounts only. Accounts connected with Instagram Login send, receive and read recent conversations without a Facebook Page; group chats are left out.
Starting points you can build in the Workflow Builder or ask the agent for. Each step is a real node or tool.
Trigger
Chat Message trigger fires when someone messages your Instagram Direct account.
AI Agent
Read the message and draft a reply with your instructions.
Chat Interface
Send the reply back on Instagram Direct.
[ Professional accounts only. Accounts connected with Instagram Login send, receive and read recent conversations without a Facebook Page; group chats are left out. ]
Sign in to Instagram Direct once from Connections. MultiverseAI then acts through your own account with the permissions you grant.
Incoming DMs start workflows; Private replies to people who comment; Replies within Meta's 24-hour window. You use it in the Workflow Builder through the Chat Interface node.
Yes. A workflow with a Chat Message trigger runs when a Instagram Direct message arrives, and can answer with the Chat Interface node.
Status: Meta approval pending. Professional accounts only. Accounts connected with Instagram Login send, receive and read recent conversations without a Facebook Page; group chats are left out.
Connecting Instagram Direct costs nothing extra. AI model usage in the workflows and agents that use it is billed in credits (1 credit = $0.01) or through your own provider keys. Every account starts with 100 free credits.
Create a free account, connect Instagram Direct in Connections, and build your first workflow.