A WhatsApp Business number on Meta's Cloud API.
What the WhatsApp Business integration supports today, and where it shows up in the product.
whatsapp[ Meta OAuth ]
Sign in to WhatsApp Business once from Connections. MultiverseAI then acts through your own account with the permissions you grant.
Needs a Cloud API number or a WhatsApp Business app number. Numbers on regular WhatsApp can't connect, and past chats aren't imported.
Starting points you can build in the Workflow Builder or ask the agent for. Each step is a real node or tool.
Trigger
Chat Message trigger fires when someone messages your WhatsApp Business account.
AI Agent
Read the message and draft a reply with your instructions.
WhatsApp Business
Send the reply back on WhatsApp Business.
[ Needs a Cloud API number or a WhatsApp Business app number. Numbers on regular WhatsApp can't connect, and past chats aren't imported. ]
AI chat
Describe what you want done in WhatsApp Business in plain language.
whatsapp tool
The agent calls its WhatsApp Business tool on your connected account.
Ready-made workflows in the Workflow Builder that use this integration.
Sign in to WhatsApp Business once from Connections. MultiverseAI then acts through your own account with the permissions you grant.
Incoming messages start workflows; Free-form replies within 24 hours; Approved message templates any time. You use it in the Workflow Builder through the WhatsApp Business node, and in chat and custom agents through the whatsapp tool.
Yes. The MultiverseAI assistant and your custom agents can call the whatsapp tool, acting through the WhatsApp Business account you connected. Actions that send or post can require your approval first.
Yes. A workflow with a Chat Message trigger runs when a WhatsApp Business message arrives, and can answer with the WhatsApp Business node.
Needs a Cloud API number or a WhatsApp Business app number. Numbers on regular WhatsApp can't connect, and past chats aren't imported.
Connecting WhatsApp Business costs nothing extra. AI model usage in the workflows and agents that use it is billed in credits (1 credit = $0.01) or through your own provider keys. Every account starts with 100 free credits.
Create a free account, connect WhatsApp Business in Connections, and build your first workflow.